Stein Optical

Recently, I went to the Stein Optical recently on 27th and Morgan in Milwaukee, WI to purchase 2 pairs of glasses. I was promptly greeted by a group of super friendly and courteous staff who were all anxious to help me. Mary first helped…

Customer service does not exist at Stein Optical - Mayfair Mall location. They openly engage in deceptive and false advertising. When I walked into the store, not one employee greeted me or asked if I needed help with anything. I had to…

I needed to take my 86-year-old mother to Stein Optical at Southridge to make an exchange. The store policy requires a manager to enter a code into the computer when exchanges are made. When the clerk requested that the manager key in the…

Went in because of the 2 for $149 no-line bifocals. Got the exam and picked out frames and was told that they would cost more than double the special because the frames just outside the allowable measurement for no-line bifocals. And, …

This is a decent place to get in and our for glasses or contacts. They have flexible appointments and usually have good deals. I wouldn't say the service is that great. It has the feel of a chain store, but then again, I'm not one who…